Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, password
• Profile Data: Bio, skills, hourly rate, writing samples
• Payment Information: Processed securely through Stripe (we don't store card details)
• Content: Proposals, messages, and other content you create

1.2 Automatically Collected Information

• Usage Data: Features used, time spent, interactions
• Device Information: Browser type, operating system, IP address
• Cookies: For authentication and preferences

2. How We Use Your Information

We use your information to:

• Provide and improve the Service
• Generate personalized AI proposals
• Process payments and manage subscriptions
• Send service updates and notifications
• Analyze usage patterns and optimize performance
• Prevent fraud and ensure security
• Comply with legal obligations

3. AI and Machine Learning

UpAI uses AI models (including OpenAI's GPT) to generate proposals and content. Your profile data and writing samples are used to personalize AI outputs. We do not use your data to train third-party AI models. Your proposals and content remain private and are not shared with other users.

4. Information Sharing

We share your information only in these circumstances:

• Service Providers: OpenAI (AI processing), Stripe (payments), hosting providers
• Legal Requirements: When required by law or to protect rights
• Business Transfers: In case of merger, acquisition, or sale
• With Your Consent: When you explicitly authorize sharing

We never sell your personal data to third parties.

5. Data Security

We implement industry-standard security measures:

• End-to-end encryption for data in transit (TLS/SSL)
• Encryption at rest for stored data
• Regular security audits and updates
• Secure authentication with hashed passwords
• Access controls and monitoring

6. Data Retention

We retain your data as long as your account is active or as needed to provide services. You can delete your account and data at any time from your settings. Some data may be retained for legal or security purposes as required by law.

7. Your Rights

You have the right to:

• Access: Request a copy of your data
• Correction: Update inaccurate information
• Deletion: Delete your account and data
• Portability: Export your data
• Opt-out: Unsubscribe from marketing emails
• Object: Object to certain data processing

8. Cookies and Tracking

We use essential cookies for authentication and functionality. You can control cookies through your browser settings, but disabling them may affect Service functionality.

9. Children's Privacy

UpAI is not intended for users under 18. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Service. Continued use after changes constitutes acceptance.

12. Contact Us

For privacy-related questions or to exercise your rights:

Email: privacy@upai.com
Address: UpAI Inc., 123 AI Street, Tech City, TC 12345