Privacy Policy

At AiLancerX, we value your trust. This Privacy Policy outlines exactly how we collect, use, and protect your data.

Effective Date: March 2, 2026

Contents

Secure Storage

Data is encrypted at rest and in transit using industry-standard protocols.

Transparency

We only process data you explicitly submit or sync via our extension.

Control

You retain full control to resync or delete your data at any time.

1. Information We Collect

We collect information to provide better services to all our users. The data collection depends on how you use our services.

Information You Provide

  • Account Data: Name, email address, password (hashed), and payment information (processed via Stripe).
  • Profile Data: "Sync Profile" collects public freelancer details (Bio, Skills, Portfolio) for personalization.
  • Input Data: Job descriptions, client names, and chat context you submit analysis.

Automatically Collected

  • Usage Data: Feature usage (e.g., "generated proposal") to monitor credits.
  • Technical Data: IP address, browser type, and device info for security.
  • Cookies: Essential cookies for session management.

2. Browser Extension Data Collection

This section describes precisely what the AiLancerX Chrome extension reads, when it reads it, and what it does not access — in alignment with Chrome Web Store Data Safety requirements.

Supported Domains Only

The extension only activates on upwork.com and ailancerx.com. It does not inject scripts or read content on any other website.

What It Reads (On User Action)

When you activate an analysis feature (e.g., “Analyze Job”, “Draft Reply”, “Sync Profile”), the extension may read the following user-visible page content:

  • Job titles and full job descriptions
  • Client metadata visible on the page (name, rating, location)
  • Message thread content visible in the conversation view
  • Public freelancer profile fields (bio, skills, portfolio)

What It Does Not Access

  • Browsing history — never collected, ever
  • Activity on websites outside the supported domains
  • Private or hidden data not already visible to you
  • Financial details, passwords, or authentication tokens

3. How We Use Data & AI

We use collected data exclusively to deliver the features you request. We do not sell your data or use it for advertising.

AI Processing

Powered by OpenAI language models via our secure backend servers.

  • When you request a proposal or analysis, the relevant job description and profile data are transmitted to our backend servers over an encrypted HTTPS connection.
  • Prompts sent to AI providers are processed ephemerally — input data is not stored by AI providers beyond the duration of a single API call.
  • Generated outputs (proposals, analysis results) may be saved to your account history for your future reference.
  • Your data is never sold, never used for advertising, and never used to train AI models — including our own or third-party models.

4. Message Content Processing

When you use the reply-drafting feature, AiLancerX may process chat messages to generate a suggested response.

Only the conversation thread visible to you is read — the extension does not access other messages or inbox threads that are not currently displayed on screen.
Message content is transmitted to our secure backend solely to generate the draft reply you requested.
Messages are never sent automatically. All replies must be reviewed and manually submitted by you.

5. Data Storage & Retention

We retain data only for as long as necessary to provide the Services or as required by law.

Account Data

Retained for the lifetime of your active account. Upon deletion, permanently purged within 30 days.

Generated Proposals

Stored in your account history for up to 12 months from generation date, then automatically deleted.

Job Analysis Results

Retained for up to 90 days and then automatically purged from our systems.

Message Suggestions

Processed ephemerally and not stored beyond the duration of the API call. No message draft history is retained.

Account Deletion

You may request full account deletion at any time by contacting privacy@ailancerx.com or via the dashboard settings. Upon confirmation, all personal data (profile, proposals, usage records) is permanently and irreversibly removed from active systems within 30 days. Financial transaction records may be retained for up to 7 years as required by applicable law.

Storage Location

All data is stored in secure PostgreSQL databases hosted in US/EU regions, subject to strict access control policies.

6. Security Measures

We implement industry-standard security practices to protect your data at every layer.

Encrypted Connections

All data in transit is protected by TLS/HTTPS. No unencrypted communication is used between the extension, our servers, or AI providers.

Access Control

Database access is restricted by role-based permissions. Internal team access to user data is limited to essential personnel only.

Minimal Data Access

We apply the principle of least privilege. No employee has access to raw user content beyond what is strictly required for support or debugging.

7. Your Rights

You have specific rights regarding your personal information.

Access & Update

You can view and edit your profile data directly through the dashboard at any time.

Right to Delete

You can request full account deletion. This action will permanently remove your personal data from our active systems.

8. Third-Party Affiliation

AiLancerX is an independent software tool. We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with Upwork, Fiverr, Freelancer.com, or any of their subsidiaries or affiliates. The names Upwork, Fiverr, and others as well as related names, marks, emblems, and images are registered trademarks of their respective owners.

9. Contact Us

For any privacy-related inquiries, please contact our Data Protection Officer.

Email Privacy Team

© 2026 AiLancerX. All rights reserved.